Help Centre

How can I amend my booking?

You can amend your booking through "My Booking" panel on our website, as long as the transfer is up to 48 hours and the change does not incur in an extra charge. Under "My Booking" you will be able to change the:

- Email address
- Phone number
- Lead passenger name
- Airline, flight number and originating airport
- Accommodation name and address

From this page, you can also add free extras, view, download and print your voucher and cancel your booking.

If the booking is within less than 48 hours and there may be an extra charge, you need to contact our Customer Service team via Live Chat. Changes requested with less than 48 hours before the transfer might not be possible, as they are subject to availability.
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