Help Centre

How do I add Gold Protection to my booking?

Gold Protection is an insurance that applies if your outward flight gets cancelled and you call us any time up to the original scheduled flight departure time. We will then either reschedule the affected transfer service at no cost (subject to availability) or provide you a full refund.

You may add Gold Protection to your booking in Step 4 of the booking process and has an extra cost of 3 euros.

If you wish to add the Gold Protection after you have completed your booking, you would need to login on My Booking and add it on the “Amend” section.

Gold protection can only be added to your booking up to 48 hours before your transfer time.

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