In the case that you book a private transfer, we offer door-to-door services, therefore you will be picked up and dropped off at the address that you specify on the booking. Should the address not be reachable, the drop off and pickup point will be at the nearest point available. In the case that your drop off or pickup point is a port, you will be dropped off or picked up at either the disembarking point, the cruise terminal or the main entrance of the port depending on individual port regulations. If you are being dropped off or picked up from a port, please indicate the name of your ship in the address details of the online booking process.
If you have booked a shuttle transfer, you will be dropped off at the address indicated on your booking confirmation. This will usually be the official shuttle stop for your hotel. Shuttle services will not drop you off at any private accommodation. If your hotel is not listed on our website, we recommend you to book a private transfer, where you can specify the exact address that you'd like to be dropped off at.