Unless your transfer is in under 48 hours, please login to the ’My Booking’ page to apply the changes to your booking. If the transfer is scheduled in under 48 hours, please click on the ‘Help’ button at the bottom of any page on our website to chat with a Customer Service Agent or call the 24/7 Duty Manager numbers displayed at the bottom of your booking voucher.
Last minute changes (less than 24h before travelling) may not be possible. Your driver is not authorised to accept changes.
If we are unable to reschedule your transfer, we will refund you in accordance with our terms and conditions.