Help Centre

I can’t select my address. What should I do?

To specify the address where you'd like to be picked up or dropped off you first need to select your destination on the main page of our website.

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For private transfers: The exact address details (street name, number, postcode) of your accommodation will be requested at a later stage while making your booking.
For shuttle services: While making your booking you'll be asked to select your hotel from a drop-down list which shows all the hotels which we can take you to.
We only provide shuttle services to the hotels/apartments shown on that list. If you cannot find your hotel on the drop-down list, you can always book a private door-to-door transfer so that the driver can take you directly to your accommodation.

Other related articles: I can’t find the destination I'm looking for. Can you provide me with a quote/price/transfer anyway? and 
Can I book a transfer if I am not going to/from an airport, cruise port or train station?

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