Help Centre

I can't find my hotel, how can I specify the hotel that I'm going to?

For shuttle services: If your hotel is not listed on our website, it means we cannot provide a shuttle transfer to that accommodation. In this case, we would recommend you to book a private transfer, where you can specify the exact address where you would like to be dropped off.
For private transfers: The exact address details (street name, number, postcode) of your accommodation will be required at a later stage whilst completing your booking.

Other related articles: I can't select my address. What should I do?

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