Help Centre

Where do I need to go once my flight, train, ship arrives?

You should proceed to the arrivals hall / arrivals terminal where your driver will be waiting for you. In some airports, stations and ports there are specific meeting points, in that case the meeting point will be specified on your booking voucher.

If you are unable to locate the driver when you get to the meeting point, please contact us on the 24/7 telephone numbers printed on your booking voucher or via Live Chat.

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