How can I make changes to my booking?
You can make most of the changes to your booking through the "My Booking" panel on our website, as long as it's at least 24 hours before your transfer and the changes do not incur extra charges. Under "My Booking" you will be able to change the:
- Email address
- Phone number
- Lead passenger name
- Airline, flight number and originating airport
- Accommodation name and address
From this page, you can also add free extras, view, download and print your voucher as well as cancel your booking.
If the changes you wish to make incur extra charges or your transfer is happening in less than 24 hours, please contact our Customer Service team via Live Chat. These changes are subject to availability.
Other related articles: If I want to cancel my booking, what's your cancellation policy?