Help Centre

How can I make changes to my booking?

You can make most of the changes to your booking through the "My Booking" panel on our website, as long as it's at least 24 hours before your transfer and the changes do not incur extra charges. Under "My Booking" you will be able to change the:

- Email address
- Phone number
- Lead passenger name
- Airline, flight number and originating airport
- Accommodation name and address

From this page, you can also add free extras, view, download and print your voucher as well as cancel your booking.
For other changes please call our Priority numbers listed on your booking voucher or send us an email to
Changes can only be made up to 24 hours before your transfer.

Other related articles: If I want to cancel my booking, what's your cancellation policy?
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