Help Centre
Making a booking
- What is Gold Protection?
- Can I make a last minute booking?
- I've been asked to enter a Late Booking code, what should I do?
- I am unable to set a pickup time while making a booking. What should I do?
- How do I make a booking?
- I want to book my return later than the latest possible pickup time the website allows, what should I do?
- How do I book a shuttle service to my accommodation?
- Can I book a transfer if I am not going to/from an airport, cruise port or train station?
- I can't find my airport, cruise port or train station. Can I still book with you?
- Can I book a one way trip?
- Can I book a transfer to the airport?
- Will anyone else be travelling in the vehicle I book?
- What does the price include?
- What luggage entitlement will I have?
- When should I book?
- The members in my travel party need to be picked up or dropped off from different addresses. Can I book this?
- I want to book a one way trip to/from the airport but I’m not taking a flight. Is this possible?
- Which vehicle should I book?
- Can I make a booking for a different number of passengers for the outbound journey and for the return?
- How long will my journey take?
- Can I make a booking on behalf of a third party?
- Do you cater for wheelchair users and people with disabilities?
- My travel group is landing on different flights, how can I book?
- Can minors book or travel alone?